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Certified Pre-Owned
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The right Volkswagen doesn’t have to be new; it just has to feel right for you.

And when it’s Volkswagen Certified Pre-Owned, you get the confidence of a car that’s been thoroughly inspected, carefully renewed, and backed by benefits designed to support every mile ahead.

Volkswagen Certified Vehicle Qualification Process

For a pre-owned vehicle to earn the designation of a Volkswagen Certified Pre-Owned (CPO) model, it must meet a strict set of standards designed to help ensure exceptional quality and reliability. Only select Volkswagen vehicles qualify, and each candidate must pass through the following steps:

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Eligibility

The vehicle must meet Volkswagen’s age and mileage criteria and be in overall excellent condition. Vehicles flagged with restricted coverage (including but not limited to vehicle tuning, or modifications) are not permitted in the VW CPO Program.

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Clean CARFAX Vehicle History Report2

Every CPO candidate must provide a clean and verified CARFAX Vehicle History Report. This confirms there are no reported title issues, major incidents, mileage discrepancies, or other red flags that would compromise the vehicle’s integrity or it’s eligibility for certification.

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Verified Maintenance and Service History

The vehicle’s maintenance must be fully up-to-date at the time of inspection and all recalls and campaigns must be performed. Any required services or factory-recommended maintenance items are completed to meet Volkswagen standards.

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Inspected and Serviced by a VW Certified Technician

A Volkswagen Certified Level Technician performs all inspections, diagnostics and any required repairs. Only Genuine Volkswagen Parts are used throughout the certification process to ensure the vehicle maintains factory-level performance, safety and durability.

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Comprehensive Multi-Point Inspection

Before a vehicle can be officially certified, it must pass Volkswagen’s rigorous 100+ point inspection. This detailed assessment covers mechanical systems, safety components, interior and exterior quality, and road performance to ensure the vehicle meets CPO standards.

Gas-Powered Vehicle Inspection Checklist (PDF) Battery Electric Vehicle Inspection Checklist (PDF)

Why drivers choose Volkswagen Certified Pre-Owned

From thorough inspection standards to comprehensive protection, VW Certified Pre-Owned gives drivers more of what matters most.

Feature

VW CPO Program

Vehicle Eligibility

Within current or previous six (6) model years and have no more than 75,000 miles

CPO Limited Warranty Period1

2 years / 24,000 miles (whichever occurs first)

Warranty Start

Beginning at the expiration of the 4 years / 50,000 miles (whichever occurs first) New Vehicle Limited Warranty, or from the CPO sale date if the NVLW has expired, whichever is later.

High-Voltage Battery Limited Warranty5

The High-Voltage Battery Limited Warranty for all electric vehicles that are sold CPO is 8 years / 100,000 miles, whichever occurs first, starting at original in-service date. Warranty repairs return battery net capacity to a level of at least 70%.

Deductible

Repairs covered will be performed at no additional charge after a deductible of $50 per dealer visit.

Transferable

Yes, free for Private Sale Only

Inspection Points

100+ point inspection, performed by a Registered level Certified VW Technician, any repairs performed must only use genuine Volkswagen Parts and all maintenance is brought up-to-date. Electric Vehicles include Battery Health Status (BHS) report.

Vehicle History Report2

CARFAX

Roadside Assistance4

2 years, unlimited miles

Travel Protection

2 years, unlimited miles (Excess of 100 miles from home; $500 per incident)

Alternate Transportation for covered repairs

Yes, see Dealer for availability

SiriusXM (if equipped)3

3-month Platinum Trial

Download VW CPO Warranty Manual

VW CPO Limited Warranty Examples

The CPO limited warranty begins when the original New Vehicle Limited Warranty expires, or at the time of sale, whichever is later. This means that if your CPO vehicle was still covered by the New Vehicle Limited Warranty when you bought it, the CPO Limited Warranty will start once the original warranty ends. And if the New Vehicle Limited Warranty was already expired, the CPO Limited Warranty started when you bought the vehicle.

Limited New Vehicle Warranty

Frequently Asked Questions

Can all Volkswagens be Certified?

No. A Volkswagen Certified Pre-Owned Vehicle (VW CPO) must be less than 6 model years old and have 75,000 miles or less on the odometer. Each Volkswagen dealer is required to order a full CARFAX® Vehicle History Report™ with results showing NO ineligible requirements. Then, each vehicle is subject to a 100+ multi-point DeaIer Inspection, which includes mechanical, functionality, and appearance standards. These standards help ensure that only our best vehicles receive the Volkswagen Certified Pre-Owned label.

Who certifies these vehicles?

Volkswagen certified level technicians go through each vehicle, performing a 100+ point inspection. All preventive maintenance is brought up-to-date, any part(s) that does not meet our standards is replaced with Genuine Volkswagen Parts, and all recalls and campaigns are addressed.

Where can I purchase a Volkswagen Certified Pre-Owned vehicle?

Volkswagen Certified Pre-Owned vehicles are sold exclusively through a participating Volkswagen dealer.

Is the Volkswagen Certified Pre-Owned Limited Warranty transferable?

Yes, upon resale of a Volkswagen CPO vehicle through a Private Party transaction, any remaining coverage under the Volkswagen Certified Pre-Owned Limited Warranty is transferable to the subsequent owner at no charge.

Are Volkswagen’s Electric Vehicles (ID.4 and ID.buzz) eligible for the Volkswagen Certified Pre-Owned Limited Warranty?

Yes, Volkswagen Electric Vehicles are eligible for the VW CPO Program.

What happens when an item does not pass inspection?

Any non-working equipment must be replaced with original equipment and/or genuine VW parts or repaired. Any non-original equipment must be replaced. Any replacement tires installed on a CPO vehicle must meet the original factory installed size, safety, and speed rating specifications. VWoA requires that only brand approved OEM/OEA tires be used.

What does the Volkswagen Certified Pre-Owned Limited Warranty Cover?

Every VW CPO vehicle is backed by our Volkswagen Certified Pre-Owned Limited Warranty. This provides coverage for two years or 24,000 miles (whichever occurs first), after the expiration of the 4 year/50,000-mile Volkswagen New Vehicle Limited Warranty. Please see the VW CPO Warranty Manual for more information on what isn’t covered.

There are also additional plans available to extend warranty coverage.

Disclaimers

1. Certified Pre-Owned Limited Warranty coverage is an additional 2 years or 24,000 miles (whichever occurs first) beginning at the expiration of the 4 years or 50,000 miles (whichever occurs first) New Vehicle Limited Warranty, or from the CPO sale date if the New Vehicle Limited Warranty has expired at the time of sale for MY20 and newer CPO vehicles purchased on or after April 1, 2026 only. Repairs covered by this limited warranty will be performed at no additional charge after a deductible of $50 per dealer visit. See owner's literature or dealer for warranty exclusions and limitations.

2. CARFAX Vehicle History Reports are products of CARFAX, Inc. See www.carfax.com/vehicle-history-reports/ for complete details about such reports, including the data contained therein. Volkswagen does not warrant the accuracy of CARFAX Vehicle History Reports and is not responsible for any incidental or consequential damages, including loss of resale value, lost profits or earnings, and out-of-pocket expenses, resulting from inaccurate and/or incomplete information contained in any CARFAX Vehicle History Report.

3. Trial period begins upon vehicle in-service date. Trial length and service availability may vary by model, model year or trim. Service will automatically stop at the end of your trial subscription period unless you decide to continue service. Trial is non-transferable. If you do not wish to enjoy your trial, you can cancel by calling the number below. All SiriusXM services require a subscription, each sold separately by SiriusXM after the trial period. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.com to see complete terms and how to cancel which includes online methods or calling 1-866-635-2349. Some services and features are subject to device capabilities and location availability. Satellite service not available in AK & HI. Certain features and/or content may not be available in vehicles with SiriusXM with 360L unless an active data connection is enabled in the vehicle. Content varies by SiriusXM subscription package. All fees, content and features are subject to change. SiriusXM and all related logos are trademarks SiriusXM Radio Inc. and its respective subsidiaries.

4. Roadside Assistance provided by a third party. May require additional payment for services rendered. See owner’s literature for limitations and details.

5. The high-voltage battery is warranted for 8 years or 100,000 miles, whichever occurs first, for defects in material and workmanship and for a capacity of at least 70%. The battery net capacity coverage includes any repairs needed to return battery net capacity to a level of 70%. Coverage may not return the high-voltage battery to an “as new” condition with 100% net capacity. See owner’s literature or dealer for warranty exclusions and limitations.

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Main 231-947-9000 Parts 231-486-0892 Sales 231-486-0890 Service 231-486-0891 Body Shop 231-947-3330 Wholesale Parts 231-947-9229 Text Us 231-216-6467
1747 S Garfield Ave
Traverse City, MI 49686
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Serra Volkswagen of Traverse City 44.735181, -85.594550.